If you can't find what you need, reach out through the support form.
Yes. Uploaded files are stored on Foliato's managed cloud infrastructure, encrypted in transit and at rest, and served over HTTPS. Access is scoped by organization and role, and every download or change is recorded in the audit log. If your firm requires an on-premise installation or a dedicated in-house deployment, contact your administrator or reach out to support to walk through the available options.
The Foliato desktop sync app supports macOS 12 or later (both Intel and Apple Silicon) and Windows 10 and 11. It keeps a local folder in sync with your projects, so files your clients upload appear on your machine automatically. Linux support is on the roadmap; in the meantime, Linux users can work with the full web app, which supports every feature.
Yes. From the desktop app you can enable selective sync per folder within each project, so your laptop only stores what you actually work with. Large archives can stay in the cloud while active matters sync locally. You can change the selection at any time and the app reconciles files in the background without re-downloading everything.
Your organization enters read-only mode for 30 days after cancellation. During that window you can still sign in, browse every project, and export or download all your files; nothing disappears immediately. After the 30 days, all data is permanently deleted from our servers and backups on schedule. If you re-subscribe within the window, everything is restored instantly.
Yes, at any time from the Billing page in your organization settings. Upgrades apply immediately: new limits and features unlock as soon as the payment is confirmed, and the price difference is prorated for the current billing period. Downgrades also prorate automatically, so you never pay twice for the same period or lose time you already paid for.
Yes. Single sign-on via SAML and OIDC is available on the Business plan, and it works with identity providers such as Okta, Microsoft Entra ID, and Google Workspace. Once enabled, your team signs in through your provider without separate Foliato credentials. Contact support to activate it; setup typically completes within one business day.